SMARTASSISTANT digital advisors are usually configured by the company's experts. These can be product managers, marketers, sales reps, or other employees who know their products and their users' decision-making process.
SMARTASSISTANT allows these business users to define the questions, the underlying advisor logic, and the advisor flow in an intuitive interface. There’s no dirty hacking, inflexible product-to-answer mapping, or fumbling with code.
If you're not sure which questions to ask, you can access jumpstart templates that are available in several product categories. You can also get in touch with our SMARTASSISTANT Solution partners who will support you in defining a strategy and finding the appropriate questions to ask.
Additionally, you will have access to performance best practices, advisor analytics and insights, A/B testing, and advisor monitoring to assist you as you optimize your digital advisors over the course of time.