• Conrad
  • Evans Cycles
  • OTTO
  • Quelle
  • Universal
  • West Marine
  • Unito
  • Kelty

"Style is a way to say who you are without having to speak"

- Rachel Zoe

The most successful companies in the fashion and lifestyle industries are the ones that are able to deliver against increasingly demanding customer expectations. Shoppers move towards expecting customization options, expert advice, interactive tools, and wider product ranges online.

The SMARTASSISTANT Digital Advice Suite helps businesses to improve overall customer satisfaction and loyalty, reduce returns, and deliver great experiences. Tackle the key challenges of finding creative ways to inspire your customers by connecting in an emotionally relevant way.

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Omnichannel

Swipe, Like, Scan, Try, Buy, Smile

SMARTASSISTANT helps you to support your customers in their online and offline purchase decision journey. Connect the dots through responsive advisors with the ability to save, print, or email recommendations, paired with in-store capabilities such as beacons, NFC, QR codes, and store locators.

Social Media

Shopping is a social activity

Shopping is an extension of consumers' lifestyles. SMARTASSISTANT advisors create opportunities for consumers to share and express their interests. Develop a closer bond with shoppers to generate repeat customers and referrals.

Flexible and Agile

Stay on trend

The commercial success or failure in the fashion and lifestyle industry is largely determined by a company's flexibility, agility, and responsiveness. SMARTASSISTANT is perfectly suited for this dynamic industry. Quickly set up, launch, and optimize your digital advisors without slow development processes for a faster time-to-market.

Guided Selling

Step off the beaten track

A slick interface and user interaction design are the difference between a clunky or a seamless user experience. With SMARTASSISTANT digital advisors, you can step off the beaten track and design need-oriented, visual, customer-friendly advisors to showcase your products, point the consumer in the right direction, and help them choose.

Customer Experience

The 'Stickiness' factor

The fashion and lifestyle sector is an "experience economy." SMARTASSISTANT digital advisors help you make shopping a more active experience that keeps your shoppers engaged. This naturally facilitates discovery and exploration, allows for a fluid journey through your offerings, and creates experiences that stick. Increase engagement, time spent on the site, customer satisfaction, and conversion rates.

Personalization and CRM Integration

Finding inspiration

Overcoming shoppers' doubts is key to maximizing conversion rates. By integrating need-oriented, personalized digital advisors in the customer journey, you can inspire confidence during the decision process. Increase the average order value through up-selling and cross selling (product bundles) and reduce fit-related returns by 10% on average.
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SMARTASSISTANT Omnichannel
From your store, to your website, to your app. SMARTASSISTANT digital advisors are used in online websites, mobile sites, brick-and-mortar stores, and call centers.
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How our technology helps you to do more, better, in less time
See why leading businesses rely on SMARTASSISTANT's Digital Advice Suite to create a need-oriented, customer-focused experience.
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Are you Freemium?
You think that SMARTASSISTANT is too sophisticated for your business? With Zuvoo Freemium, we offer a community solution for small businesses.
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Get Inspired

Selected use cases and examples. See and try more digital advisors in varied domains here
fashion guidedselling
OTTO Fashion

German retailer OTTO, one of the biggest e-commerce companies, uses Guided Selling as an opportunity to grab the attention of shoppers and give them "a shopping experience to remember".

Read more
luna sandals guidedselling
Luna Sandals

The adventure sandal manufacturer uses Zuvoo, SMARTASSISTANT’s Freemium solution for small businesses, to streamline the customer decision-making process whilst increasing overall customer satisfaction and sales.

Download the Case study
smartassistant mobile guidedselling
SMARTASSISTANT Mobile

With SMARTASSISTANT, you can quickly design compelling advice experiences that are appealing to the new generation of mobile and digital-savvy consumers.

SMARTASSISTANT Mobile

Recommended for you

Find more resources here

Video
What is SMARTASSISTANT Guided Selling? Meet Max - Future Rockstar.
E-Book
What is the Paradox of Choice and Why Guided Selling matters?
Infographic
Do You Know the 4 Shopper Types Coming to You?
Guide
Digital Advice for Fashion & Lifestyle
Report
Digital Meets Advice 12/2016
Video
Building Digital Advisors with SMARTASSISTANT in a Few Steps

See how other companies win

Browse through live examples or read case studies.
Discover how your industry peers use the SMARTASSISTANT Digital Advice Suite to create personalized experiences.


Examples and Case studies

Get started today

Can't wait to build your own? We hear you.
Sign up for a free trial and use SMARTASSISTANT's Digital Advice Platform to create your digital advisors with ease.


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