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SMARTASSISTANT Now an Official Demandware LINK Technology Partner


Demandware's leading eCommerce software platform was built around the core mantra that competitive advantage comes from exceeding customer expectation. Through the technological partnership with SMARTASSISTANT, Demandware clients benefit from access to a mature technology enabling the creation of a more personalized and need-based shopping experience.

Demandware's platform is used by a wide range of businesses and premium brands to power commerce across web, mobile, social and store channels. Thanks to the new partnership with SMARTASSISTANT, Demandware's clients can now integrate Guided Selling solutions with greater flexibility and a faster time-to-value (especially compared to custom-built solutions).

We're pleased to have SMARTASSISTANT as part of our LINK Technology Partner Program, stated Tom Griffin, SVP, Corporate Development at Demandware. SMARTASSISTANT's Guided Selling technology gives Demandware clients a flexible and scalable solution to help create a seamless customer experience and increase conversions.

SMARTASSISTANT's Guided Selling technology complements the ecosystem that Demandware has established. It's a solution that offers businesses multiple advantages such as:

  • Leveraging a mature and continuously evolving Guided Selling technology to build interactive product advisors
  • Educating shoppers about individual product benefits and generating valuable up-/cross-selling opportunities
  • Guiding shoppers to the most suitable products (especially in assortments where product differentiation is low)
  • Creating pleasant and more personalized shopping and brand experiences - at home, mobile and via in-store kiosks

Markus Linder, CEO of SMARTASSISTANT says,

We couldn't be happier with this new partnership. The integration with Demandware's platform will allow thousands of eCommerce stores access to SMARTASSISTANT's Guided Selling technology making it easier for these brands to offer interactive product advisors and ensure customers receive the product advice they want and need.

Click here to learn more about SMARTASSISTANT's integration with demandware

Here, you can see several examples how companies of all sizes use SMARTASSISTANT in varied categories and multiple languages to help shoppers choose their perfect product.