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SMARTASSISTANT Services to help you get started

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Tailored to your needs


It is super-easy to create product advisors with SMARTASSISTANT Platform. But if you'd rather have someone else take care of your advisors, our Professional Services team and our Solution Partners are here for you!

Consulting

Not sure how?

Our experienced specialists assist you with the creation of a strategic action plan to enhance your customer journey with advice and guidance throughout all channels.

Building Advisors

The art of asking the right questions

Our project managers combine functional expertise with practical experience in building advisors that drive real impact and results for you and your customers.

Data Management

Accurate product information

Through our data services and partnerships with content providers, we help you clean-up, structure and enhance your product data -
for successful advisors.

UI and UX Design

It's not only about frills
and fancies

Our user experience design experts are passionate about delivering user-centered SMARTASSISTANT advisor designs that ensure best results for your customers.

Analytics

Understanding your shoppers

We regularly provide you with in-depth analytical reports that can be translated into actionable insights for your marketing and product management strategies.

POS Service

Take it to the store

We help you create an interactive in-store experience for your shoppers and provide you with the devices and expertise to successfully roll out interactive product advice
at your POS.

Advisor Campaigns

Fuel your marketing campaigns

Get your interactive marketing or SEO campaign up and running in no time and without the need of IT resources. We build the product advisor, create a landing page, and send you a banner to integrate into your website.

Training & Support

Learn from the experts

Benefit from our years of experience and receive customized 1:1 training sessions in building advisors for you and your team or access our best-practice resources and
live webinars.

We are a team of highly skilled and dedicated professionals with years of experience
and extensive knowledge in designing and setting-up Guided selling solutions for our varied customers.
You can rely on our Professional Services team for strategic consultation, implementation, training, and on-going support. A project manager will assist you to save time and get you started as quickly as possible.
It's just what we do!
Vera Mayer
VP Professional Services

Go Full-Service and go-live in no time


Choose the Full-Service Package and have us take care of everything


  • Understand

    The first step is to sit down and learn about you.

    This helps us understand your brand, your customers, how you want to advise them - and gets everyone on the same page.


  • Build

    With all that knowledge from the workshop, we start converting ideas into product advisors.

    We've garnered a wealth of experience in building advisors and apply it to tailor your advisors to your target group, personalization concept and Guided selling strategy.

    Our design experts have a true passion for detail. They follow your style guides to ensure that your SMARTASSISTANT advisors stay in line with your web presence and seamlessly integrate into your shop's tone and feel.


  • Integrate

    Tadaah! Your advisors are ready to work for you.

    But first, we need to make sure that they can be found by your customers, support them in their journey to purchase, and can create maximum impact and benefits.

    We analyze your store concept and visitor flow to prepare individual recommendations for an integration in the top navigation, sub navigation or the after-search navigation, on category overview pages, subcategory pages, as regular teaser banners or interactive advisor banners,...

    There's a bunch of options. Together with you, we'll find out what works best for your shoppers.

Example of service advisor