Guided Selling Solution

Create truly personal shopping experiences

SmartAssistant responsive product finders
  You want to know what SMARTASSISTANT can do for you?
Join us in a 15-minute demo

Create all-around personalized shopping experiences


SMARTASSISTANT lets you personalize the path to purchase

Perfect the Mobile Customer Experience

Optimize your mobile strategy, create more intuitive mobile experiences, and increase your mobile conversion rates.

Mobile should be more than an afterthought: With SMARTASSISTANT you can quickly implement more convenient customer experiences for your mobile shoppers.

The product finder structure is fully responsive, supports mobile-first approaches, and lets you build user-friendly interfaces that work for any shopper - from digital novice to digital native.

Your opportunities

  • Empower mobile shoppers to make better and more confident choices
  • Optimize the mobile shopping experience and increase shopper loyalty
  • Integrate location and time-based information to offer more personalized advice
Ice hockey product finder on mobile

Digitize the In-Store Experience

Create a digital in-store experience that supports more personalized product discovery and increases satisfaction and loyalty of your local shoppers.

SMARTASSISTANT advisors let you integrate interactive, engaging content in your store to create more connected and richer experiences, and help your shoppers decide.

Your opportunities

  • Provide in-store self-service to reduce your shopper's waiting times
  • Share knowledgeable expert advice and serve end-customers better
  • Train and empower your sales staff with access to the right information
Product advisors - POS In-Store

Gain valuable insights from Day one

Understand what your shoppers want.

Be the first to know whenever shopper trends and behaviors are changing and understand not only what, but WHY your customers bought to optimize personalization srategies, marketing, and assortment.

Your opportunities

  • A/B-Test Manager - Run Advisor A/B Tests to evaluate the performance of different advisor variants and figure out how shoppers like to be advised
     
  • Analytics - Measure and analyze the advisor performance to get input for optimization strategies
     
  • Reporting - Receive periodic reports to understand what your shoppers really care about and gain relevant insights on shopper trends for your business
SMARTASSISTANT analytics screen

Build personalized product advisors

SMARTASSISTANT Platform is the first SaaS Guided Selling solution that can be configured by business users.

Get started, share your product advice, and create better choosing experiences for your shoppers, without hassle.

Your opportunities

  • Creating interactive advisors without programming skills
  • Updating advisors through an intuitive drag and drop interface
  • Faster time to value
  • Advisor setup in no time!

 

Explore SMARTASSISTANT Platform

SMARTASSISTANT backend in a screen

Perfect the Mobile Customer Experience

Optimize your mobile strategy, create more intuitive mobile experiences, and increase your mobile conversion rates.

Mobile should be more than an afterthought: With SMARTASSISTANT you can quickly implement more convenient customer experiences for your mobile shoppers.

The product finder structure is fully responsive, supports mobile-first approaches, and lets you build user-friendly interfaces that work for any shopper - from digital novice to digital native.

Your opportunities

  • Empower mobile shoppers to make better and more confident choices
  • Optimize the mobile shopping experience and increase shopper loyalty
  • Integrate location and time-based information to offer more personalized advice

Digitize the In-Store Experience

Create a digital in-store experience that supports more personalized product discovery and increases satisfaction and loyalty of your local shoppers.

SMARTASSISTANT advisors let you integrate interactive, engaging content in your store to create more connected and richer experiences, and help your shoppers decide.

Your opportunities

  • Provide in-store self-service to reduce your shopper's waiting times
  • Share knowledgeable expert advice and serve end-customers better
  • Train and empower your sales staff with access to the right information

Gain valuable insights from Day one

Understand what your shoppers want.

Be the first to know whenever shopper trends and behaviors are changing and understand not only what, but WHY your customers bought to optimize personalization srategies, marketing, and assortment.

Your opportunities

  • A/B-Test Manager - Run Advisor A/B Tests to evaluate the performance of different advisor variants and figure out how shoppers like to be advised
     
  • Analytics - Measure and analyze the advisor performance to get input for optimization strategies
     
  • Reporting - Receive periodic reports to understand what your shoppers really care about and gain relevant insights on shopper trends for your business

Build personalized product advisors

SMARTASSISTANT Platform is the first SaaS Guided Selling solution that can be configured by business users.

Get started, share your product advice, and create better choosing experiences for your shoppers, without hassle.

Your opportunities

  • Creating interactive advisors without programming skills
  • Updating advisors through an intuitive drag and drop interface
  • Faster time to value
  • Advisor setup in no time!

 

Explore SMARTASSISTANT Platform

More than a filter

Especially where there are complex products and little product differentiation, shoppers need more than feature-focused filters to make a confident choice.

Individual advice

Every shopper is different. SMARTASSISTANT lets you consider your shopper's knowledge level and adapt the advisor flow dynamically.

Focus on needs

SMARTASSISTANT analyzes the user input dynamically, automatically calculates and immediately suggests the most suitable products or product bundles according to the shopper's explicit needs.

Never an empty result

SMARTASSISTANT explains generated product recommendations and presents your shoppers with close alternatives whenever there is no 100% match in stock to prevent shopper frustration.
SMARTASSISTANT lets you differentiate and create more meaningful, truly personalized interactions.
Especially in the field of Guided Selling, it is important to integrate a well-planned, future-oriented and sustainable solution. Anything else defeats the purpose and would inevitably hurt your business.
Not integrating any Guided Selling solution at all is better than offering a poorly planned solution.
Martin Schliefnig
Managing Director & Co-Founder

We're not cutting corners on functionality


SMARTASSISTANT is a feature-rich and future-proof solution
that creates measurable benefits and increases shopper satisfaction

Translates product features into relatable terms
Adapts displayed questions and answers dynamically based on user input
Supports nested and complex decision paths
Integrates explanations of product features and individual benefits through infotexts or multimedia content
Displays close alternatives
Intelligent, dynamic business rules (no manual matching!)
Highly customizable interface and interaction design (multiple animations and effects)
Seamlessly fits into omnichannel environment
Responsive advisor templates and quick templating
Product bundle support (e.g. Gift advisor)
Integrated data management and cleaning
Automated data feed update (via FTP or web-service) and scheduling
Stable and scalable technology foundation
Internationalization support (Easy advisor translation)
Seamless integration with 3rd party solutions and external data sources (recommendation engines, e-commerce platforms, call to action implementations, user profile information)
Integrated A/B variant tester
Advisor analytics and reporting
Advisor versioning
JS or iFrame integration
Quick launch support (Go To Market in several days)
Active community
Growing partner network (E-commerce platforms, Technology solutions, and E-commerce agencies)
Continual development and constant innovation!
Embedded in international research communities
Long-lasting experience with providing successful Guided Selling solutions for businesses of all sizes (from SME's to multinational enterprise)
And so much more
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Help your shoppers to make more informed and confident purchase decisions.
Start with an interactive demo and explore SMARTASSISTANT's benefits for your business.

Schedule a demo today