Guided Selling Solution
Create truly personal shopping experiences
Create all-around personalized shopping experiences
SMARTASSISTANT lets you personalize the path to purchase
Perfect the Mobile Customer Experience
Optimize your mobile strategy, create more intuitive mobile experiences, and increase your mobile conversion rates.
Mobile should be more than an afterthought: With SMARTASSISTANT you can quickly implement more convenient customer experiences for your mobile shoppers.
The product finder structure is fully responsive, supports mobile-first approaches, and lets you build user-friendly interfaces that work for any shopper - from digital novice to digital native.
- Empower mobile shoppers to make better and more confident choices
- Optimize the mobile shopping experience and increase shopper loyalty
- Integrate location and time-based information to offer more personalized advice
Digitize the In-Store Experience
Create a digital in-store experience that supports more personalized product discovery and increases satisfaction and loyalty of your local shoppers.
SMARTASSISTANT advisors let you integrate interactive, engaging content in your store to create more connected and richer experiences, and help your shoppers decide.
- Provide in-store self-service to reduce your shopper's waiting times
- Share knowledgeable expert advice and serve end-customers better
- Train and empower your sales staff with access to the right information
Gain valuable insights from Day one
Understand what your shoppers want.
Be the first to know whenever shopper trends and behaviors are changing and understand not only what, but WHY your customers bought to optimize personalization srategies, marketing, and assortment.
- A/B-Test Manager - Run Advisor A/B Tests to evaluate the performance of different advisor variants and figure out how shoppers like to be advised
- Analytics - Measure and analyze the advisor performance to get input for optimization strategies
- Reporting - Receive periodic reports to understand what your shoppers really care about and gain relevant insights on shopper trends for your business
Build personalized product advisors
SMARTASSISTANT Platform is the first SaaS Guided Selling solution that can be configured by business users.
Get started, share your product advice, and create better choosing experiences for your shoppers, without hassle.
- Creating interactive advisors without programming skills
- Updating advisors through an intuitive drag and drop interface
- Faster time to value
- Advisor setup in no time!
More than a filter
Focus on needs
Never an empty result
SMARTASSISTANT lets you differentiate and create more meaningful, truly personalized interactions.
Especially in the field of Guided Selling, it is important to integrate a well-planned, future-oriented and sustainable solution. Anything else defeats the purpose and would inevitably hurt your business.
Not integrating any Guided Selling solution at all is better than offering a poorly planned solution.