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Improve the Telco Customer Journey

Deliver personalized experiences that convert. Digital sales assistants drive conversions and increase customer satisfaction through faster and more consumer-friendly tariff selection, guided troubleshooting, service automation, and efficient customer support.

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Guided Selling

Reduce customer confusion

By integrating needs-based digital sales assistants - tariff finders, mobile phone finders, or business solution finders - in the customer journey you can simplify the decision-making process, reduce customer confusion, and increase online conversion.

Product bundling

Cross and upsell effectively

Cross-sell and upsell through
dynamically generated product bundles that are tailored to the consumer's needs.
Increase the appeal and take-up of new data services and avoid price competition.

Customer service

Service is the new Sales

Customers want their problems addressed and rectified immediately. Facilitate self-service and speed up customer service interactions with the SMARTASSISTANT Guided Troubleshooting and Self-Support solutions.
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SMARTASSISTANT Omnichannel
From your store, to your website, to your app. SMARTASSISTANT AI digital sales assistants are used in online websites, mobile sites, brick-and-mortar stores, and call centers.
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Try out some examples!
See how leading businesses use digital sales assistants to create a need-oriented, customer-focused experience that sell.
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Get started
Contact us to receive a guided demo with our Digital Advice experts. They take a look at your specific requirements, answer your specific questions and help you define a strategy to grow conversions and sales.
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Interesting resources for you

Find more case studies, articles and whitepapers here

Report
Humanizing Digital 2020 - Consumer Expectations Report
News
Digital Advice Live! Replays - All videos, presentations and interviews!
Case Study
How T-Mobile Boosted the Order Conversion Rate by 500%
Video
Interview at Digital Advice Live! 2017 - Peter Francis (T-Mobile USA)
Video
Building Digital Advisors with SMARTASSISTANT in a Few Steps
Infographic
Do You Know the 4 Shopper Types Coming to You?

Explore the features

Got a question? See How SMARTASSISTANT works,
have a look at common questions or


Contact us

Ready to get started?

Learn how SMARTASSISTANT conversation-based,
digital sales assistants help you boost conversion and sales.


Request a demo
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