Turn your digital advisors into chatbots
Tap into a conversation
SMARTASSISTANT Advice Chatbots give you the opportunity to go the extra mile by providing 24/7 online assistance.
Create more personal and meaningful interactions that are tailored to individual needs and improve customer engagement and customer service.Transform your digital advisors into conversational applications to help people make better decisions in the environments they're used to.
Simplify Purchase Decisions
Instead of navigating a company website and sifting through dozens of pages, the SMARTASSISTANT Shopping Bots ask a few questions to understand the customers' needs.
They can then recommend the best products according to customer preferences.
Connect with customers in a personal way, simplify decision-making, and help them purchase the best product for themselves.
Chatbots for Customer Service
More Accessible Customer Support
With SMARTASSISTANT Customer Service and Support Bots customers can quickly find answers to questions or solutions to problems instead of having to call, email, or tweet.
Through a short conversation, the chatbot gathers information to understand the request, supplies instructions to resolve an issue or points users to relevant pieces of information.
Manage repetitive requests, make your contact center agents more effective, and deliver a better experience for all.