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Communicate your brand's uniqueness in a smooth way

Nearly 9 in 10 online shoppers (89%) visit brand websites during the purchase journey.

There may have never been a better and more exciting time to be a manufacturer or private-label brand. Digital technologies have made brands more accessible to consumers, with brands' websites being an important touchpoint in the a shopper's purchase-decision journey.

Regardless of whether visitors end up purchasing directly on your brand website or from a distribution partner, the
SMARTASSISTANT Digital Advice Suite helps you to increase awareness, enhance the brand image, and grow your competitive advantage through need-orientation, personalization, and efficient value communication.

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Guided Selling

Which product is best for me?

Multiple similar products, product lines and brands under one name can easily overwhelm consumers, causing confusion and indecision. SMARTASSISTANT Guided Selling ensures that your visitors can easily discover the right products based on their individual wants and needs.

Differentiation

Tell them why they should choose you

Shoppers increasingly seek specialized, premium products, but with the added filter of price sensitivity. SMARTASSISTANT allows you to convince by selling value and individual benefits rather than abstract features or low prices.

Personalization

Put shoppers' needs first

Consumers expect personal shopping experiences. With SMARTASSISTANT you can create digital advisors that recommend compatible products (product bundles) that fulfill a shopper's complex needs.

Analytics

Understand the WHY

SMARTASSISTANT digital advisors enable you to gather valuable advisor usage data to understand what customers value in your brand. Use these analytical insights to improve offerings, fine-tune your marketing activities, and tailor personalized shopping experiences.

Advisor Syndication

Drive sales at distribution partners

Most department stores and their sales associates are brand-agnostic. It's nearly impossible for brands to really stand out if they can't influence how their products are being sold.
Make your advisors available to distribution partners to assist sales associates on tablets, support agents in contact centers, or advise customers directly on in-store touchscreens or kiosks. Manage your brand messaging, drive sales, and grow revenue.

Omnichannel

Brand consistency is key

With the rise of mobile, social, and cloud technologies, customer expectations are way up. With SMARTASSISTANT you can advise customers across all touchpoints in their preferred language for a consistent, frictionless, and more personal brand experience.
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SMARTASSISTANT Omnichannel
From your store, to your website, to your app. SMARTASSISTANT digital advisors are used in online websites, mobile sites, brick-and-mortar stores, and call centers.
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How our technology helps you do more, better & in less time
See why leading businesses rely on SMARTASSISTANT's Digital Advice Suite to create a need-oriented, customer-focused experience.
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Are you Freemium?
You think that SMARTASSISTANT is too sophisticated for your business? With Zuvoo Freemium, we offer a community solution for small businesses.
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Get Inspired

Selected use cases and examples. See and try more digital advisors in varied domains here
Canon

As world-leading innovator, Canon chose SMARTASSISTANT to help their customers find the right products from within their wide range of products for home and business use.

Download the Case Study
Advisor Syndication

With SMARTASSISTANT, businesses can ensure a consistent and compelling brand and advice experience across channels, devices, countries and languages.

Read more
newell brands
Newell Brands

Digital transformation is firmly on the agenda of most businesses. Best practices and important lessons learned during the integration of Guided Selling solutions at different retail locations by Newell Brands' (global manufacturer of consumer products).

Watch the interview

Recommended for you

Find more resources here

Case Study
Trek Bicycle Increases Brand Consideration with Digital Advice
Case Study
Canon Europe - Simplifying and personalizing the online product choosing experience with Digital Advice
Blog
How to Reduce Returns with the Help of a Digital Advisor
Report
Humanizing Digital 2020 - Consumer Expectations Report
Blog
How to Create a Great Interactive Gift Finder – Best Practices
Infographic
Do You Know the 4 Shopper Types Coming to You?

See how other companies win

Browse through live examples or read case studies.
Discover how your industry peers use the SMARTASSISTANT Digital Advice Suite to create personalized experiences.


Examples and Case studies

Get started today

Can't wait to build your own? We hear you.
Sign up for a free trial and use SMARTASSISTANT's Digital Advice Platform to create your digital advisors with ease.


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