Improve the Financial Experience
73% of US bank clients trust that their bank knows what financial products and services best meet their personal needs.
Digitalization and changing customer behavior in the banking sector put pressure on banks to improve the user-experience across channels.
With the SMARTASSISTANT Digital Advice Suite you can create digital solutions such as credit card finders, debit card finders and loan advisors to create a more accessible, personable, and trustworthy service experiences.
Needs-Based Navigation and Decision-Making
Provide reassurance and decision confidence
Share knowledge and expertise 24/7
Enhance digital channels
Offer timely advice
Streamline the sales process
"We needed a way to help decision makers figure out the best sales and marketing solutions for their specific needs. SMARTASSISTANT was a great choice for us because it's very powerful yet we can create advisors ourselves. They've been an absolute joy to work with."
"To create a more engaging mobile experience and offer effortless shopping, we decided to use SMARTASSISTANT's Swipe Advisor interface design for our existing Living Style Advisor. Our goal is to make it easier and more fun for mobile shoppers to discover and explore interesting items on the go."
"SMARTASSISTANT is a great tool to communicate our brand-specific product benefits, increase our shoppers' purchasing confidence, and up-sell. We've generated increased revenues by up 43% where shoppers used our product advisors."
"We consider SMARTASSISTANT as a smart investment that increases loyalty and trust, empowers our shoppers to choose the right products directly on our website, and has proven to drive revenues. The advisors extend our customer service offer and play a pivotal role in ensuring an excellent customer experience for all our shoppers."
"SMARTASSISTANT provides us with a powerful platform and lots of benefits out of the box. The dynamic decision engine was very easy to configure, enabling us to see results quickly. Thanks to the flexibility of the platform, we were able to translate the interactive advisors into multiple languages and integrate them on over 50 of our country websites."
Go from idea to advisor in Minutes SMARTASSISTANT Platorm gives you a powerful, easy-to-use, off-the-shelf solution to build digital advisor from scratch
Recommended for you
Find more resources here