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Intelligent Guided Selling

Choice overload makes it difficult for your customers
to make confident purchase decisions

Like a knowledgeable sales rep, your digital sales assistant learns with each interaction and knows exactly which questions to ask to guide your customers to the right products while reducing friction and increasing their purchase confidence.

Give your customers the convenience and simplicity they seek and in turn, boost sales & loyalty and reduce return rates!

Start simplifying choices
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Assisted Selling

Having perfectly informed sales reps
is not always a viable option

Complex offerings make it difficult for sales associates to identify the most suitable solutions for customers at an acceptable speed.

Equip your sales reps with digital sales assistants on tablets and mobile phones to support them during customer conversations.

Help them ask the right questions, guide customers along the right path, and instills a favorable impression for repeat revenue down the road.

Omnichannel Solutions
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Client - Francesco Ferreri

To create a more engaging mobile experience and offer effortless shopping, we decided to use SMARTASSISTANT's Swipe Advisor interface design for our existing Living Style Advisor. Our goal is to make it easier and more fun for mobile shoppers to discover and explore interesting items on the go.

Francesco Ferreri, Senior Manager - E-Commerce Competence Center - OTTO
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Personalization

Don't ask the same question twice

Use explicit user input and known preferences from previously completed digital sales assistants to deliver undeniably personal experiences. 

Personalize and improve your customer interactions and conversations based on a better understanding of your customer's interests, lifestyle, attitudes, and opinions.

 

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Sell without selling.
Convince without being pushy.

Make choosing easier, drive purchase decisions, become your customer's favorite place to shop (Point of Decision) and keep them coming back.

Download the Product Overview
Needs-based Filters

Replace your technical product filters with more meaningful, needs-oriented labels that are aligned with how your customers think about your products.

Gift Finders

Gift finders are the answer for businesses that want to help their customers discover, choose, and purchase the perfect gifts for any occasion.

Product Bundles

Recommend product bundled items to encourage your customers to purchase compatible items together.

Product Comparison

Integrate smart and interactive product comparison tables across your website.

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Learn more
AI digital sales assistants are your intelligent sales reps on digital channels. Always available when customers need a helping hand, their goal is to help improve customer satisfaction and maximize revenue.
See how they work.
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Try examples
See how digital sales assistants help millions of customers make purchase decisions in product categories ranging from CE, sporting goods and mobile plans to credit cards, beauty products and more.
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Get started
Contact us to receive a guided demo with our Digital Advice experts. They take a look at your specific requirements, answer your specific questions and help you define a strategy to grow conversions and sales.
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Customers who can't decide, won't buy

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Interesting resources for you

Blog
Decisions Are Emotional. The 8 Emotional States That Influence Purchase Decisions
Blog
From E-Commerce to Conversational Commerce: Chatbots and Virtual Assistants
Infographic
What's the Difference between Guided Selling and Faceted Search?
Video
Interview at Digital Advice Live! 2017 - Peter Francis (T-Mobile USA)
Video
Are You Prepared for These 4 Shopper Types?
Blog
5 Reasons Why Brands Should Take Advantage of Guided Selling

Explore the features

Got a question? See How SMARTASSISTANT works,
have a look at common questions or


Contact us

Ready to get started?

Learn how SMARTASSISTANT conversation-based,
digital sales assistants help you boost conversion and sales.


Request a demo
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