Page Loading...

Digitize your customer service

Customers usually don't do 9 to 5

Facilitate self-service options and guide your customers through an intelligent conversation flow to help them resolve issues and find answers to their questions much quicker.

With digital service assistants, you can preempt unnecessary call volumes and reduce low-level, repetitive calls to live agents.

Get started today
Image Slideshow
container
fullwidth
Animation: 
Off

Products Testimonials Block

Client - Nancy Nardin

We needed a way to help decision-makers figure out the best sales and marketing solutions for their specific needs. SMARTASSISTANT was a great choice for us because it's very powerful yet we can create advisors ourselves. They've been an absolute joy to work with.

Nancy Nardin, Founder - Smart Selling Tools
0
fullwidth
container
Animation: 
Off
Image Slideshow

Guided Troubleshooting

Help your agents to be more effective

Empower and train your agents to reduce troubleshooting times, problem escalations, and agent training costs.

Guide them through a step-by-step process to quickly diagnose a problem, identify its root cause, and select the right solution or fix.

Request a demo
container
fullwidth
Create Better Customer
Service Experiences

Improve the customer service experience, reduce costs,
and increase problem resolution rates.

Download the Product Overview
Interactive Call Scripting
Guide agents and provide them with additional suggestions and hints as they interact with your customer.
Contact Center Module
Connect your digital advisors with your existing contact center solution through customized interfaces.
CRM Connector
Integrate customer service advisors with your CRM system to enrich existing profiles.
Layout: 
container
Content layout: 
fullwidth
1
Learn more
AI digital sales assistants are your intelligent sales reps on digital channels. Always available when customers need a helping hand, their goal is to help improve customer satisfaction and maximize revenue.
See how they work.
#000000
#ffffff
#ffffff
free-trial
2
Try examples
See how digital sales assistants help millions of customers make purchase decisions in product categories ranging from CE, sporting goods and mobile plans to credit cards, beauty products and more.
#55A3C1
#ffffff
#ffffff
partner-link
3
Get started
Contact us to receive a guided demo with our Digital Advice experts. They take a look at your specific requirements, answer your specific questions and help you define a strategy to grow conversions and sales.
#b0d7e6
#333333
#333333
demo
Content layout: 
fullwidth
Layout: 
fullwidth

Faster answers mean happier customers

Icon class: 
icon icon-bubble-chat-information-2

Interesting resources for you

Blog
Surviving and Thriving in the Financial Services Industry
Guide
How to Drive Attention to your Interactive Product Advisors
Article
Guided Selling Live! 2016 - Access All Areas
Report
Humanizing Digital 2020 - Consumer Expectations Report
Infographic
The 2016 Consumer Expectations Report
Video
IBM Commerce: Closer Look at SMARTASSISTANT - Interview with Markus Linder (CEO)

Explore the features

Got a question? See How SMARTASSISTANT works,
have a look at common questions or


Contact us

Ready to get started?

Learn how SMARTASSISTANT conversation-based,
digital sales assistants help you boost conversion and sales.


Request a demo
Background type: 
Colour
Background colour: 
#f3f3f3
1
fullwidth
container
Animation: 
Off