• AL-KO
  • Leroy Merlin
  • Arcelik
  • Kelty
  • ARLT
  • Weinvorteil
  • B&H Photo
  • Beko
  • Conrad
  • Evans Cycles
  • Medion
  • Migros
  • OBI
  • OTTO
  • Printus
  • Quelle
  • Universal
  • West Marine
  • Unito

Create rewarding shopping experiences

Research suggests that 83% of online shoppers need some support while making a purchase.

It only takes mere seconds of indecision before they are ready to leave your store in frustration.

Customer expectations are higher than ever and the challenges are real; abandoned carts, fierce competition, and fickle customers who are unwilling to spend hours comparing and weighting product features. Solving these issues requires a paradigm shift: Putting the shopper's needs back into focus. With the SMARTASSISTANT Digital Advice Suite, you can create experiences that guide shoppers to the right products faster to help you become their Point of Decision.

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Guided Selling

Engage, Educate, Sell

Like a good salesperson, SMARTASSISTANT is available whenever shoppers need help to decide which product to choose.

Differentiation

Not price, but experience

In competitive markets, differentiating on price is likely to end in a race to the bottom. Instead, you must delight and convince customers with the experience you offer.

Personalization and CRM integration

Put needs in the focus

Create individual experiences and make more relevant recommendations based on your shopper's explicitly stated needs and information from existing customer profiles.

Boost conversion and loyalty

Be relevant

Choice overload is your conversion's kryptonite. Help shoppers manage their choices and guide them to the products they want to purchase, leading to many happy returns. Clients measure a 30-70% increase in sales conversion in product categories with SMARTASSISTANT advisors over those without.

Omnichannel

Anywhere and everywhere

Support shoppers and sales associates with easily accessible advice and guidance for a seamless and hassle-free purchase process across channels - online, mobile, in-store, or contact centers.

Upselling and Product bundling

Dont sell any product, sell the right product

Maximize decision confidence and avoid buyer's remorse, reduce returns, and increase the AOV
(avg. 20%+ increase in sales) through seamless education, smooth upselling opportunities, and flexible product bundeling.
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SMARTASSISTANT Omnichannel
From your store, to your website, to your app. SMARTASSISTANT digital advisors are used in online websites, mobile sites, brick-and-mortar stores, and call centers.
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How our technology helps you to do more, better, in less time
See why leading businesses rely on SMARTASSISTANT's Digital Advice Suite to create a need-oriented, customer-focused experience.
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Are you Freemium?
You think that SMARTASSISTANT is too sophisticated for your business? With Zuvoo Freemium, we offer a community solution for small businesses.
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Get Inspired

Selected use cases and examples. See and try more digital advisors in varied domains here
West Marine Guided Selling
West Marine

Hear why U.S.-based West Marine Inc., the world’s largest waterlife outfitter, integrated Digital Advice in the form of Guided Selling into the customer journey.

See the Interview
Very Mattress Advisor
Very

Sleep Matters - So Does Having the Right Mattress! Very's Interactive Mattress Advisor helps people to quickly figure out the best mattress for their individual sleeping habits.

Find your mattress!
obi home improvement guided selling
OBI

Home improvement retailes must offer more than an extensive selection and low pricing. Shoppers want personal advice and service to make a purchase decision. See how OBI does it with advisors in multiple product categories.

Try the Greenhouse Advisor

Recommended for you

Find more resources here

Video
Interview at Digital Advice Live! 2017 - Peter Francis (T-Mobile USA)
Video
What is SMARTASSISTANT Guided Selling? Meet Max - Future Rockstar.
Case Study
How LUNA Sandals Helps Shoppers Find Their Perfect Product
E-Book
What is the Paradox of Choice and Why Guided Selling matters?
Infographic
Do You Know the 4 Shopper Types Coming to You?
Report
Digital Meets Advice 12/2016

See how other companies win

Browse through live examples or read case studies.
Discover how your industry peers use the SMARTASSISTANT Digital Advice Suite to create personalized experiences.


Examples and Case studies

Get started today

Can't wait to build your own? We hear you.
Sign up for a free trial and use SMARTASSISTANT's Digital Advice Platform to create your digital advisors with ease.


Start my free trial
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