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  • Media Markt
  • Telekom Srbija  logo

Improve the Telco Customer Journey

Deliver personalized experiences that convert. Digital sales assistants drive conversions and increase customer satisfaction through faster and more consumer-friendly tariff selection, guided troubleshooting, service automation, and efficient customer support.

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Guided Selling

Reduce customer confusion

By integrating needs-based digital sales assistants - tariff finders, mobile phone finders, or business solution finders - in the customer journey you can simplify the decision-making process, reduce customer confusion, and increase online conversion.

Product bundling

Cross and upsell effectively

Cross-sell and upsell through
dynamically generated product bundles that are tailored to the consumer's needs.
Increase the appeal and take-up of new data services and avoid price competition.

Customer service

Service is the new Sales

Customers want their problems addressed and rectified immediately. Facilitate self-service and speed up customer service interactions with the SMARTASSISTANT Guided Troubleshooting and Self-Support solutions.
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Industries Testimonials Block

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SMARTASSISTANT Omnichannel
From your store, to your website, to your app. SMARTASSISTANT AI digital sales assistants are used in online websites, mobile sites, brick-and-mortar stores, and call centers.
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Try out some examples!
See how leading businesses use digital sales assistants to create a need-oriented, customer-focused experience that sell.
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Get started
Contact us to receive a guided demo with our Digital Advice experts. They take a look at your specific requirements, answer your specific questions and help you define a strategy to grow conversions and sales.
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Interesting resources for you

Find more case studies, articles and whitepapers here

Guide
Digital Advice Guide for Your Industry
Case Study
How Swisscom uses SMARTASSISTANT to deliver an excellent advice experience
E-Book
What is the Paradox of Choice and Why Guided Selling matters?
Blog
5 Reasons Why Brands Should Take Advantage of Guided Selling
Blog
Why You Have to Optimize the Telecom Online Pre-Sales Customer Experience
Infographic
The Anatomy of A Great Digital Advisor [Infographic]

Explore the features

Got a question? See How SMARTASSISTANT works,
have a look at common questions or


Contact us

Ready to get started?

Learn how SMARTASSISTANT conversation-based,
digital sales assistants help you boost conversion and sales.


Request a demo
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